E-commerce

Your AI social media team for online stores

Social Genie creates your monthly storefront content, answers shopper questions fast, and helps you reply to reviews so you can ship orders and launch campaigns instead of babysitting feeds.

24/7 AI Assistant for shopper inquiries
Monthly Content calendar generated for you
One Dashboard for posts, messages, and reviews
At a glance

Three AI systems for your store

Automated content A full month of posts for Facebook and Instagram, ready on day one.
AI Assistant Instant replies on WhatsApp, Facebook, Instagram, and your website.
Review management Google, Facebook, and Yelp reviews in one inbox with AI sentiment.
Everything your online store needs, handled by AI.
Why teams choose us

Built for lean ecommerce operators

Whether you sell DTC or through marketplaces, social media is constant work. Social Genie delivers automated monthly publishing, speedy AI replies to shipping and product questions, and review management without adding contractors.

  • Full monthly content calendar with captions and creatives
  • 24/7 AI replies to shopper questions about orders and products
  • Unified review inbox with sentiment analysis and quick replies
Challenges

What slows ecommerce marketing down

These are the problems we hear from store leaders every week.

No time for content

Ops and CX eat the clock, so product-led posts stall even when launches are planned.

Inconsistent presence

Feeds jump from sale spam to silence, confusing buyers who scroll before they checkout.

Slow message replies

Questions about sizing, bundles, tracking, or returns wait hours while carts expire.

Reviews left unanswered

Star ratings drift without replies, weakening trust exactly when new shoppers compare you.

Capabilities

Everything your store needs in one platform

Content, conversations, and reviews handled by AI so your team scales revenue.

Monthly content calendar

AI generates a full month of Facebook and Instagram posts tied to bestsellers, promos, and seasonal moments.

Catalog-aware content

Captions and creatives grounded in how you merchandise, bundled offers, shipping policies, and brand voice.

AI Assistant

Answers shipping, sizing, fulfillment, and pre-purchase FAQs on WhatsApp, Facebook, Instagram, and your website.

Review management

See Google, Facebook, and Yelp feedback in one inbox. Reply with speed and clearer tone using sentiment cues.

Lead capture

Turn social chatter and chats into carts by routing hot leads before they bounce to competitors.

Website chat widget

Add an onsite AI concierge that resolves objections and pushes shoppers closer to checkout.

Professional presence

Stay visible and responsive online

Buyers skim social before they buy. Social Genie keeps your storefront story active across channels, answers questions while you fulfill, and protects reputation with disciplined review replies.

Train the AI Assistant with your catalog details, FAQs, bundles, loyalty perks, and return rules so replies stay accurate during peak weekends.

24/7 AI responses
Unified review inbox
Consistent brand voice
Lead capture from chat
How it works

Live in minutes, not months

1

Connect your accounts

Link your Facebook, Instagram, and messaging channels. Add the chat widget to your website.

2

AI learns your store

Social Genie reads your website and business details to match your products, tone, and brand.

3

Content goes live

Your monthly content calendar is generated and scheduled. The AI Assistant starts handling inquiries.

4

Grow your reputation

Monitor reviews, respond from one inbox, and capture leads from every conversation.

Who we serve

Right-fit for your model

Different revenue models, same AI-powered workflow.

DTC brands

Launch storytelling content every month while AI shields your inbox during drops and influencer spikes.

Marketplace sellers

Unify shopper touchpoints beyond the marketplace walls with repeatable posts plus instant answers on DM lines.

Subscription boxes

Keep excitement high between shipments with predictable content and AI that explains renewals or skips.

Let AI handle your store social media

Join ecommerce founders who automate monthly publishing, reply to shoppers instantly, and manage reviews in one inbox.

Start Your Free Trial