SocialGenie's AI Assistant responds to customer messages across Facebook, Instagram, and your website — instantly, professionally, and intelligently.
Turn conversations into customers while you focus on running your business.
Replaying Instantly
Today's customers don't wait. If a business replies late, they move on to competitors. Managing messages across multiple platforms becomes overwhelming.
Inquiries arrive from Facebook, Instagram, and your website — scattered everywhere.
When you're busy running your business, replies get delayed for hours or even days.
Potential customers slip away because inquiries weren't answered in time.
Interested prospects never get converted because there's no systematic follow-up.
SocialGenie's AI Assistant acts like a trained digital receptionist for your business. It understands your services, answers questions naturally, and guides customers toward taking action.
The assistant handles conversations professionally, qualifies leads, and keeps replies consistent with your brand voice — even outside business hours.
Captures context before handing over — so your team starts conversations with complete information.
Uses your FAQs, offers, and preferred style guidelines to keep responses aligned with your business voice.
SocialGenie connects your conversations into one intelligent system. Customers get consistent responses everywhere.
Messenger
Direct Messages
Chat Widget
Six powerful capabilities working around the clock so you can focus on what actually matters — your business.
Responds naturally using your business knowledge and brand tone. Handles common inquiries automatically.
The assistant identifies serious customers and collects key information automatically.
Add SocialGenie directly to your website using our lightweight SDK. Visitors receive instant assistance.
When conversations require personal attention, the AI alerts you and transfers control instantly.
The assistant learns your business during onboarding. Responses feel natural — not robotic.
Track every interaction, see what customers ask most, and measure your lead conversion rates.
No technical skills needed. Connect, train, and activate. Your AI Assistant starts working immediately.
Link your Facebook, Instagram, and website in one click.
Share your business details, services, FAQs, and brand voice.
Turn on the AI Assistant with a single click.
AI begins replying and capturing leads instantly.
Here's why businesses choose SocialGenie's AI Assistant to handle their customer conversations.
Tailored AI solutions for every business type
Everything you need to know about the AI Chat Assistant.
You train the assistant with your business details, services, FAQs, policies, and preferred tone. SocialGenie uses that Brand Voice profile to reply in a way that matches how your business talks to customers.
We use administrative, technical, and organizational safeguards to protect your information. We do not sell your personal data, and messaging channels are connected through official platform integrations rather than shared passwords.
Yes. Every paid plan includes a 14-day free trial so you can explore the platform before committing. The AI chatbot for messages and website chat is available on the Growth plan and above. Visit our pricing page for full plan details.
The AI Chat Assistant works with Facebook and Instagram messages, plus your website chat widget — so customer conversations stay in one inbox.
You stay in control. Complex or sensitive conversations can be escalated to a human, and you can take over any chat from your inbox, update training details, and refine replies so the assistant improves over time.
Join thousands of businesses using SocialGenie to save time and win customers—24/7.
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